Hermes

The delivery firm, not the fashion house nor the Greek God.

Every time I get a parcel delivered by Hermes, I get emails asking me to fill in their feedback survey. Have any of you guys ever looked at it? Normally, I go through a few screens, realise it's long and nope out of there. This time I carried on out of curiosity. It went on forever.

Was your driver polite, was he friendly, was he professional? Did he do this, did he do that, did he do the other? Was your parcel in good condition, was it on time, was it well wrapped? Would you recommend us, would you use our service, would you...

GAH!

When they asked, "Can we do anything to improve our service?" I suggested, "Shorten your survey."

I know they won't listen. Next time, I'll ignore their emails and see how many times they email me.