Follow up to a previous post

[dimity_blue]

This one, to be specific. The one about Wiltshire Farm Foods.

I got my delivery today, at about 10 past 9. The delivery driver was very nice and rather chatty, explaining in detail stuff I needed to know (mainly about *not* piercing the film lids on the food). I tried one of the dinners and one of the desserts I bought, and they were both good - the dinner especially, which was a cheesy vegetable bake.

One thing I was peeved about, which wasn't their fault at all, was that I had a really bad night last night, so only had 3 hours' sleep. I went back to bed this afternoon and got another 4 hours then.

I'm still unimpressed with the woman on the phone. At least when I do order again to use up those vouchers, I'll know what to expect.

Comments

[snailbones.livejournal.com]

I was wondering how you got on in the end. They do sound like they need to work on their customer service a bit more, bless. Still, if the food is good and they turn up when they say they will, it's worth hanging in there. Maybe if they get bigger they'll get better?

Hope you get a better night tonight luv - I only got two hours last night too. Grrrrr!

[dimity-blue.livejournal.com]

I hope you slept better last night! I can't imagine how you manage on that little sleep. :o( ::knows Snail is run off her feet::

I don't know about that company. They're big enough to advertise, big enough to hire Ronnie Corbett to advertise for them... Maybe they think people will put up with the inconvenience for the sake of the food?

As for last night...I ended up getting up for a few hours then going back to bed when I was totally knackered. At least I slept then.

[snailbones.livejournal.com]

I've yet to see an advert for them - or at least, it hasn't registered in my tiny mind as yet!

I hope they get their act together, because it sounds like a good idea and a good product.

So glad you managed to catch up with sleep a bit - I keep wondering about getting a couple of hours in the late afternoons, but I worry I'd never perk up enough to deal with feeding time and the rest of the evening! Life, eh? *g*

*smooches you inappropriately and shamelessly*

[dimity-blue.livejournal.com]

Once I get that tired, I have to get some sleep. I hate being overtired.

I hope you slept better the next night. ::accepts the smooching and reciprocates enthusiastically::

[leesa_perrie]

At least the food is good and the delivery driver was nice, pity about the rest of their customer service!

[dimity-blue.livejournal.com]

You can say that again! The food is really nice. I guess that's the main thing!

[thisbluespirit]

Heh, well, at least the food was nice! As you said, it had to be after that... ;-)

[dimity-blue.livejournal.com]

I can't think of any other reason that they'd get repeat customers!

[stargatesg1971.livejournal.com]

Well, at least the meals were enjoyable, so that's good. It's a shame their delivery system isn't run better and that they're customer support is, well, crap.

[dimity-blue.livejournal.com]

I totally agree with that - crap is the word I'd use too!